Every inspection is completely free and includes a detailed photo report showing exactly what damage is — and isn’t — present on your roof. Our team provides honest, professional assessments with clear recommendations, so you understand your roof’s condition before filing an insurance claim or committing to repairs.
EB Custom Exteriors is MHIC-licensed (#146150) and specializes in insurance-funded roofing, siding, and gutter claims throughout Maryland and Washington, DC. We inspect your property, document every finding with photos, and work directly with your insurance adjuster to help ensure your claim reflects the full scope of covered damage.
How the Insurance Claims Process Work
We begin with a free roof inspection and a comprehensive photo report documenting all visible storm, wind, or hail damage. We’ll explain what damage qualifies for an insurance claim—and just as importantly, what doesn’t—so you have an honest understanding of your roof’s condition before contacting your insurance company.
We meet your insurance adjuster on-site to help make sure nothing is missed during the inspection. After the carrier provides an estimate, we review the scope line by line and identify commonly missed items.
If the carrier’s scope is missing items such as kick-out flashing, code-required upgrades, or general contractor overhead and profit, we file a supplement to correct the scope. Once your claim is finalized, we schedule the approved work and guide you through the remaining payment process.
WHAT INSURANCE COMPANIES COMMONLY MISS
Carrier estimates are often generated from a first-look inspection and standardized software, which means important repair items can be missed from the initial scope.
Commonly missed items include kick-out flashing required by current building code, general contractor overhead and profit on complex claims, code-required upgrades that were not part of the original roof, and matching issues involving discontinued shingle colors.
EB Custom Exteriors has worked directly with adjusters and claims from State Farm, Progressive/ASI, and other major carriers throughout Maryland and DC, correcting scopes and filing supplements to help ensure homeowners receive the coverage they’re entitled to.
Yes. EB Custom Exteriors specializes in insurance-funded roofing, siding, and gutter claims across Maryland and DC. We document damage and work directly with your insurance adjuster throughout the claim process.
Timelines vary by carrier and claim complexity, but most straightforward claims move from inspection to approved scope within a few weeks.
Our standard insurance project payment schedule is a 3-payment structure. Your deductible and any wood decking charges are due within 5 days of project completion. We’ll walk you through the exact schedule during your estimate.
